Wings & Swings would like for you to be entirely satisfied with your purchase. We will gladly accept a return or exchange of items that are in new condition with original tags. Return items cannot be washed, worn or altered. Please note that we are unable to accept returns of items purchased from third-party retailers (golf shops or specialty retail stores).
Full-Price Merchandise must be returned within 60 days of the order date to receive a refund or exchange. The refund will be applied to the original method of payment.
Holiday Policy Extension: Due to potential shipping delays from carriers, Wings & Swings will be extending its Return Policy during the holiday shopping period within 75 days of the order date to receive a refund or exchange. We want you to shop with confidence while allowing gift recipients the proper time to return or exchange items if needed.
Sale-Price Merchandise cannot be returned, refunded, exchanged or redeemed for cash.
Exchangeability: You may exchange an item for the same item/style number in a different color and/or size only. If you would like a different item/style number, please process as a return and place a new order for the desired item.
You have the right to cancel the contract created by our written order confirmation without giving any reason fourteen (14) days from the day on which you acquire, physical possession of the products in your order. To cancel the contract and return your product(s), you can contact our Client Relations Center and follow the instructions that will be given to you, or you can send us in writing an unequivocal statement such as a letter or e-mail to: Wings & Swings, Belek Mah. Belek 59 Sk. Odyssey Park Sitesi E Blok No: 6E Ic Kapi No: 6 Serik / Antalya / Turkey or wingsswings8@gmail.com.
Products that have been purchased through the Sales Channels may only be returned to our Wings & Swings e-boutique distribution center at the address of our Returns Department, as provided in our FAQs section or through our Client Relations Center, in accordance with these Conditions of Sale.
Products that have not been purchased through the Sales Channels may NOT be returned to our e-boutique distribution center.
To return a product to our e-boutique distribution center, you must follow the steps mentioned below:
– Fill out the form enclosed with their shipment.
– Affix the prepaid return label to the outside of their box and drop off at the cargo office.
– You must keep a proof of return shipment, and we accept no liability in the event that such proof cannot be produced. Only merchandise received by our Wings & Swings e-boutique distribution center will be eligible for a refund or exchange.
Please call the Client Relations Center for further details. You may be asked to provide information about the products for us to make a first assessment of the condition of these products.
We will verify that the returned product satisfies the conditions of the Returns and Exchanges Policy and, if so, then proceed with the applicable refund or exchange.
Our products must be returned in a new and unused state, in perfect condition, with all protective materials in place and tags and stickers attached to them (if applicable), including all accessories and documents. We reserve our right not to accept any return if the product shows signs of wear, or has been used or altered from its original condition in any way or, as an alternative, may reduce the amount of any applicable refund or exchange accordingly.
If you have received free items as part of your order, they must be returned with the products.
All returns will be subject to strict Quality Control (“QC”) by us to ensure that the returned products satisfy these requirements. If the products do not meet QC standards, we will refuse the return, and the products will be returned to you. If the returned product satisfies QC, we will proceed with the applicable refund or exchange.
Failure to comply with these Conditions of Sale will entitle us to refuse the returned product and send it back to you, at your own cost.
Orders for products that have been personalized in any way or otherwise made for you with bespoke specifications cannot be cancelled and such products cannot be returned to us for exchange or refund. This includes, without limitation, products that have been embossed.
You may return a product purchased through the Sales Channels for refund, provided that the return complies with these Conditions of Sale, in particular with (a) Right to Cancel and (b) Return Process above.
Only the buyer will be entitled to receive a refund of the purchase price. In no event will a person who has received the product as a gift (i.e. a “Gift Recipient”) be entitled to receive a refund. If you are a Gift Recipient and wish to return a product, please contact the Client Relations Center to discuss your options.
If the return complies with these Conditions of Sale, we will use commercially reasonable endeavours to refund the purchase price to the buyer using the same means of payment as used by the buyer for the initial transaction within fourteen (14) days after receipt of the returned item by the Wings & Swings e-boutique distribution center. Except for delivery of a defective product by us, initial shipping charges will not be refunded.
You may return a product purchased through the Sales Channels for exchange with another Wings & Swings product, provided that the return complies with these Conditions of Sale, in particular with (a) Right to Cancel and (b) Return Process above.
In any event, the sale of the returned product will be cancelled and a new order for the product ordered must be placed.
Should a product be returned to the Wings & Swings e-boutique distribution center for exchange with a less expensive product, only the buyer of the returned product will be entitled to receive a refund of the price difference.
If a product is returned for exchange with a more expensive product, you will have to pay the price difference.
Linked together by classy spirit of golf.
